Your BBB strives to continually promote trust in the marketplace. Below are compliments BBB has recently received from consumers and businesses alike!
“I recently filed a case through BBB against a company. After many long hours of not getting anything accomplished, BBB finally made them honor their warranty. I just wanted to write to say "thank you so much." If it was not for you, my problem would have never been fixed, and it would have fallen by the wayside. Thank you so much for stepping in to help me resolve my specific case, and thank you very much for the job you do."
“I appreciate the fact that I could go to your website and locate a contractor for an estimate on some remodeling and an addition to my home. I feel confident that being in touch with BBB, I will get positive results as far as who I can trust to do a professional job.”
“I just wanted to thank you guys for your help in resolving a past issue. Your website is so easy to navigate, and within a couple of weeks, my problem was resolved with high satisfaction. It is comforting to know that consumers have your support on problems we face. Thanks again.”
“I am so proud to be associated with the Better Business Bureau, not only because of the wonderful purpose and history of the Bureau, but also because of the incredible staff we are so fortunate to have. Your outstanding daily efforts on behalf of the members and consumers make the world a better place. Thank you all for the work you do.”
“I really love my BBB! I call all the time to check on companies and y’all are always so helpful and easy to talk to. I really appreciate your work!”
“Congratulations again for all that you have accomplished to make our Better Business Bureau recognized as the # 1 BBB in the USA and Canada!”
“I would like to thank you for helping me with my complaint. I did not receive a response from the company until I involved BBB. Not only did they give me a refund, but they also returned more than I was asking for. I can’t thank you enough.”
“BBB and your leadership have performed a vital role in our community for many years. The information you provide is beneficial to us all!”
“Congratulations to all of the BBB staff. You represent BBB and its membership in a way that makes us all very proud. These awards demonstrate what we all have known for quite some time, that y’all do an outstanding job and are definitely the best at what you do.”
"The Members Only site keeps me up to date on our Reliability Report activity, and I frequently log in to download the BBB Seal for local advertising in our brochures."
"My Accredited BBB bid stickers give business owners the confidence that we can handle their insurance needs."
"I recently asked for your assistance and cannot thank you enough for the positive results!"
"Thank you very much for this information. You have been extremely helpful, and I will continue to contact BBB whenever the need should arrive."
"...this note is to sing the praises of the people who work at the BBB, for you provide a voice of reasons to a distressing mess for everyone who calls for assistance. Thank you all for your help! I am so grateful, truly."
"Love your community efforts. The shredding program is a great contribution to the community."
"Thank you so much! I wish I had joined the Better Business Bureau sooner.”
"I live in Tucson, AZ and have been using the BBB website to find residential contractors (plumbing/roofing) to service or repair a home in San Antonio. I have been very satisfied, the contractors have been excellent without fail."
"Thank you so much for helping me. Thank you more for listening. I appreciate your concern."
"I appreciate you answering my request, and I just wanted to know I have submitted my compliments to the company using your website. Thank you for providing an avenue for complimenting a company when they have done an outstanding job!"
To give BBB feedback, please contact Lindsay Love, at 512.206.2863 or llove@austin.bbb.org.