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11/18/2010
Consumers contact BBB every day looking for trustworthy companies to do business with. With more than 95% of BBB services offered online, consumers are turning to BBB’s website more than ever! Make sure you are taking advantage of BBB’s top opportunities.
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09/22/2009
BBB serving Central, Coastal and Southwest Texas invites consumers and businesses to take steps towards preventing identity theft and promoting recycling efforts. BBB’s Shred Day will offer free on-site shredding services in Austin, San Antonio and Corpus Christi on October 10, 2009 from 9am to 1pm.
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06/25/2009
Planning a move can be very challenging and stressful. While most moving companies treat their customers fairly, there are some who take advantage of consumers by engaging in dishonest practices. For those getting ready to relocate, Better Business Bureau recommends doing some advance legwork to save on frustration and possibly money.
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06/12/2009
On March 26th, Central Texas was hit with a hailstorm that caused an estimated $160 million in damages. While the average hail storm lasts about six minutes, the National Weather Service estimates that hail causes roughly $1 billion in damages each year. Hail can severely damage the roof and siding of homes and businesses as well as shatter windshields, side view mirrors, headlights and leave noticeable damage to the body of a vehicle.
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06/03/2009
Anyone who has recently seen the interest rates on their credit cards more than double isn’t alone. Citing economic conditions, American Express, Bank of America, Citibank, Capital One and HSBC are raising rates on potentially millions of credit card holders. Fortunately though, there are a few steps that credit card holders can take to try and keep their old rate and Better Business Bureau offers the following advice for fighting back against skyrocketing interest rates.
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05/12/2009
Better Business Bureau warns that deceptive door-to-door magazine sales crews are hitting the pavement and looking to earn a quick buck this summer. In the last 12 months alone, BBB has received 1,100 complaints from consumers in 46 states and the District of Columbia against more than 50 companies that are selling magazines door-to-door.
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05/01/2009
In a challenging economic environment, finding a responsible financial planner and money manager is extremely important. Between the volatility of today’s bear market and revelations of Bernie Madoff-like Ponzi schemes duping investors, consumers are more confused than ever about knowing whom they can trust with their money. Better Business Bureau offers the following advice on finding financial advisors that can be trusted to look out for the best interest of their clients.
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04/03/2009
BBB will hold a press conference tomorrow, Friday, April 3rd at 2 pm at BBB's corporate office to warn consumers and businesses about renegade roofers who prey on communities that have been hit by severe weather.
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03/11/2009
Better Business Bureau is warning the public to be extremely wary of companies that offer “free” advice on how to get government grants. Dozens of Web sites claim that, because of the recently passed stimulus package and other actions taken by President Obama, consumers can easily get government grants to pay bills or get out of debt. Contrary to such claims, the federal government does not award grants to help consumers pay general debt and complaints to BBB show that people who sought free advice were ultimately charged as much as $69.95 every month on their credit or debit card.
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03/05/2009
Everyone loves winning awards, but Dorothy Brooks of Southwest Movers Association thought there was something suspicious about this one. The email came from the "Selection Committee" of the U.S. Local Business Association and said Southwest Movers Association received the 2008 Best of Austin Award. The email went on to say that in recognition of their achievement, a 2008 Best of Austin Award plaque had been designed for display in their place of business.
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11/26/2008
Law enforcement and retailers across the country are reporting an increase in shoplifting and expect the amount of theft to continue to rise over the course of the holiday season. It is generally accepted that the economy is to blame for the rise in shoplifting, and for retailers looking to thwart shoplifters, your Better Business Bureau is offering guidance to help prevent theft.
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11/26/2008
All indications are that consumers will be very careful about their spending this holiday season and will be more vigilant than in recent years in their hunt for bargains and deals. In expectation of weak sales in the coming months, it’s up to retailers to develop creative ways for getting the attention of spendthrift customers and your Better Business Bureau is offering advice on some inexpensive marketing techniques that could pay off this season.
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10/08/2008
Have you ever received a bill or invoice for a "business directory listing" you never ordered? Maybe you've even received a directory in the mail along with the invoice. The invoice might list one of your employees as having authorized the purchase, but it doesn't necessarily reflect a charge for a bona fide product or service.
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09/04/2008
The presidential election is nearly upon us and with interest in the race peaking, both political parties will be pushing for maximum voter registration in the coming weeks. While many Americans are showing their civic pride and engaging in the political process, scammers and ID thieves see an opportunity to ply their trade. Your BBBureau is warning Americans to be extremely cautious with their personal information this election season to avoid phony voter registration drives that are designed to steal their identities.
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07/31/2008
According to the Federal Deposit Insurance Corporation (FDIC), the independent agency that insures bank deposits, IndyMac Bank was the third- largest financial institution to fail in U.S. history. In the wake of IndyMac's demise, two more banks in Nevada and California were recently taken over by the FDIC. With nearly 100 banks on the FDIC watch-list, fears have been sparked in many consumers, leading them to wonder if their bank is next. To help put bank customers at ease, BBBureau is providing answers to frequently asked questions about the role of the FDIC and the potential threat of additional bank failures in the U.S.
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